LSSV Support

Need help with Land Survey Site Viewer on the web or the iOS app? Email support@lsgeotechnology.com and include your organization name and, for camera issues, the diagnostics file from the app (Settings → Share diagnostics).

How do I get an account?

Accounts are created by your organization's Enterprise Administrator on landsurveysiteviewer.com.

I can't add photos to an existing project or create certain share links.

Those features are controlled by your Enterprise Administrator. Ask them to enable the permission.

Which 360 camera does the app support?

The GoPro MAX 2. Every other feature works with your iPhone's own camera.

The app lost the camera connection.

Keep the camera within a few meters and charged. The app reconnects automatically; if it can't, power-cycle the camera and tap it in the camera list.

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